Configuring QoS-Based Routing by Routing Server

You can configure the device to allow the routing server to route calls based on QoS metrics (media and signaling). The device collects QoS metrics per IP Group that you have configured to operate with the routing server ('Used by Routing Server' parameter configured to Used in the IP Groups table). The metrics include the following:

Signaling: ASR, NER, and ACD
Media: Packet loss (Rx/Tx), packet delay (local/remote), jitter (local/remote), MOS (local/remote), audio bandwidth (Rx/Tx), video bandwidth (Rx/Tx), and total bandwidth (Rx/Tx)

The device collects QoS metrics for both incoming call traffic and outgoing traffic from the remote endpoint. It sends the QoS reports to the routing server, where each report can contain the status of up to 100 IP Groups. If more than 100 IP Groups exist, the device sends multiple QoS reports (sequentially) to the routing server. The device sends the reports every user-defined period. The routing logic of where to route calls based on QoS ("good", "fair", and "bad") is configured on the routing server.

For media metrics calculations, the device's License Key must include voice quality monitoring and RTCP XR.

To configure the device for QoS-based routing by routing server:
1. Open the Web Service Settings page (Setup menu > IP Network tab > Web Services folder > Web Service Settings), and then do the following:
a. From the 'Quality Status' [RoutingServerQualityStatus] drop-down list, select Enable to enable QoS-based routing.
b. In the 'Quality Status Rate' field (RoutingServerQualityStatusRate), enter the rate (in sec) at which the device sends QoS reports.

c. Click Apply.
2. Open the Remote Web Services table (see Configuring Remote Web Services), and then for the Remote Web Service entry that you configured for the routing server, do the following:
a. From the 'Type' drop-down list, select QoS.
b. Click Apply.
3. Enable voice quality monitoring and RTCP XR, using the 'Enable RTCP XR' [VQMonEnable] parameter (see Configuring RTCP XR).